Privacy Policy
Last updated: January 2025
1. Introduction
Ding Ding ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility monitoring platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Business name and location when you run a scan
- Email address when you sign up for our waitlist or create an account
- Payment information when you subscribe to a paid plan
- Communications you send to us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Monitor your business's presence across AI platforms
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Process transactions and send related information
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our platform, conducting our business, or serving our users.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
7. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at will@getdingding.com