Terms of Service

1. Acceptance of Terms

By accessing or using Ding Ding's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Ding Ding provides an AI visibility monitoring platform that helps local businesses understand how they are represented across AI platforms such as ChatGPT, Perplexity, Claude, and Gemini. Our services include:

• AI visibility scanning and monitoring
• AI Visibility Score calculation
• Content optimization recommendations
• Performance tracking and reporting

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Subscription and Payment

Ding Ding offers subscription-based services. By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis
• Subscriptions renew automatically unless cancelled
• You can cancel your subscription at any time
• Refunds are provided in accordance with our refund policy

5. Free Trial

We offer a 14-day free trial for new users. During the trial period:

• No credit card is required to start
• You have access to all features
• Your trial will not automatically convert to a paid subscription

6. Acceptable Use

You agree not to:

• Use our services for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Resell or redistribute our services without authorization
• Use automated systems to access our services excessively

7. Intellectual Property

All content, features, and functionality of our services are owned by Ding Ding and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that:

• Our services will be uninterrupted or error-free
• Results from our services will be accurate or reliable
• Any errors will be corrected

9. Limitation of Liability

To the maximum extent permitted by law, Ding Ding shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on our website and updating the "Last updated" date.

11. Termination

We may terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at will@getdingding.com